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Where There’s a Process, There’s an Opportunity

Watch Telus & Minit Process Mining case study session presented by Rudina Holmqvist (Telus) and James Dening (Minit) at CogX 2021.

Rudina Holmqvist

Rudina Holmqvist
Sr. Process Improvement Consultant, Telus

JamesD-250x250

James Dening
CEO, Minit

Watch the session

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Don't overthink it, just do it. Start implementing, start learning, then start deploying. 

That's Rudina Holmqvist's (Telus) one piece of advice for anyone considering a process mining project for their organization.

Telus is a leading telecommunications provider in Canada.

As an early adopter, they have selected innovative Process Mining technology as a strategic tool to optimize their processes across the organization and gain a competitive advantage in the thriving telco market.

Take a look at Rudina and James' fireside chat from CogX 2021, and learn:

  • Why Process Mining was the technology of choice for Telus
  • How they selected the right partner
  • What benefits they are looking to gain
  • What possible pitfalls to avoid in such a strategic project
  • How to manage multiple stakeholders involved in the project 
  • Most important advice if you are considering Process Mining for your organization, and much more.
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Where there’s a process, there’s an opportunity Watch the video

Chapters:

  • Introduction
  • About Rudina and Telus
  • First touch with process mining
  • Traditional process improvement methods
  • Reasons to build out a process mining project
  • Kicking off the project
  • Key factors when selecting a vendor
  • Learnings from the PoC
  • Specific goals of the process mining project
  • Managing the relationship with IT
  • Key business areas to benefit from process mining
  • Scaling from one project to the rest of the business
  • What would you do differently the second time around?
  • Process mining and digital transformation
  • One piece of advice
  • Q & A

PEAK Matrix® for
Process Mining 2021

  • Everest Group published Process Mining Products PEAK Matrix® Assessment 2021
  • Minit has been recognized as a Leader and Star Performer
  • "Clients have found Minit's product to be intuitive and have highlighted its proactive support and flexibility as some of the key strengths."
    Amardeep Modi, Practice Director at Everest Group
  • Download your copy of the report and learn the details
everest-group-process-mining-report