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Calculation to be used in case the information of cycle time is missing and there is only lead time available, assuming the utilization of the resources

Improvement initiatives:
rework removal, changes removal, increase process standardization, improve quality, process redesign, system process flow re-engineering

Processes:
PTP, OTC, HR …

FTEs
?
?
days
?
%
?

Your ROI

Calculation to be used in case time saving information is available

Improvement initiatives:
rework removal, changes removal, increase process standardization, improve quality, process redesign, system process flow re-engineering

Processes:
PTP, OTC, HR …

cases
?
?
hours
?
mins
?
?
hours
?

Your ROI

Calculation to be used in case money available faster on the account

Improvement initiatives:
Collection of payments optimization

Processes:
OTC

?
days
?
%
days
?

Your ROI