Process KPIs can help you reduce overheads, errors, delays, and costs and help you gauge business process performance. Learn to differentiate between Key Performance Indicators (KPI) and Process Performance Indicators (PPI) and how to use Process Performance Indicators to measure, control and manage processes in your organisation.
Jana is an expert in leading organizations to optimal performance through the adoption of efficient and effective processes by using data. She is passionate about helping companies implement Operational Excellence and providing clients the insights and assistance needed to establish best practices that build high-performing companies.
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