Reveal and eliminate poor on-time delivery, late payments, a high number of order changes or delays in order fulfillment, with ease.
Visualize how your everyday process execution differs from what you have expected. Find existing deviations that deteriorate your O2C process and fix them.
Discover ways to better use resources and save costs. Weed out process redundancies, optimize workload distribution, identify bottlenecks and outliers.
Standardize the process to avoid time-consuming deviations and identify stages ready for RPA, improving quality rates.
Expose bottlenecks in your process to streamline the entire O2C cycle.
Identify the root causes of unwanted changes in your orders.
Improve important metrics like process lead times or cash flow.
Cut down on inefficient process variations that slow you down.
Monitor your O2C process and lower the risk of operational issues.
Find where rework happens and eliminate repetitive tasks.
The cycle begins with the system receiving orders from the customer (via email, salesperson, online, etc.). Afterward, the company might conduct a credit review of the customer before accepting the order.
The order is documented and the company begins the task of fulfilling the order. Once the product has been shipped and delivered, or the service has been fulfilled, the invoice is created and sent to the customer for payment.
After the customer has made the payment, the accountants note the entry in the general ledger.
The O2C process is made up of several steps, while each of these steps is essential for effective business operations.
ERP systems like SAP, Oracle, and others record all events throughout the entire Order to Cash process. From this data, Minit Process Mining recreates a map of the OTC process to easily identify where mistakes occur, when they happen, which departments are involved, or which customers follow which process variations most frequently.
By discovering specific inefficiencies and bottlenecks in your Order to Cash process, you can improve the cash flow of your company and safeguard its constant growth.
Get a free trial version of Minit and try out all of its functionality.
Schedule a call with one of our experts or ask for demo presentation.
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